Google calendar and task sync troubleshooting

In the unusual case your Google Calendar & Task Sync runs into trouble, follow these proven methods to help remedy your Solve CRM + Google sync.

Reset your sync

  1. Under Solve menu > Report & Update Activities > Show Calendar events > Data > Synchronize events and tasks with Google > set the sync settings to OFF.

  2. Log out of your Solve account > log back into Solve > re-enable your original calendar sync settings. Allow Solve CRM and Google up to 30 minutes to complete the set-up and initial sync in its entirety.

  3. Create an event or update an existing event in Solve to trigger the system to (re)create the special “Solve360” calendar in Google.